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If you're looking for web design or web development in Denver, Colorado, we're as local as you get. If you're not, we're probably still more local than India. Our Denver-based clients appreciate the value of a face-to-face meeting, and all of our US-based clients value our time-zone and clear communication.
Nothing kills efficiency like having to work across global time-zones. While remote collaboration tools make distant engagements *better*, they're still far from ideal. At best, you'll get an hour or two of overlapping working hours with an offshore company.
Our whole web development and design team works out of our Denver office. We all speak English as our first, and often only language. We work normal business hours, talk to clients on the phone and use WebEx like there's no tomorrow. When we can, we love a face-to-face meeting with our clients.
Good communication is key to running a successful, efficient project. We're consistently responsive regardless of the communication medium and our emails leave no room for mis-interpretation.
Beyond that, we're proactive about keeping a project going. We hope to never annoy, but we also aren't of the mindset of "If the client isn't nagging us, we don't need to be doing anything." On the contrary, we do everything we can to move a project toward completion, even if that means occasionally asking you to get the lead out.